Payment Information

We accept the following secure payment methods to make your shopping experience as convenient as possible:

• Credit Cards: Visa, Mastercard, American Express, and Discover
• Digital Wallets: PayPal, Apple Pay, and Google Pay
• Buy Now, Pay Later: Klarna for flexible payment options

Your payment security is our top priority. All transactions on our website are encrypted and processed through industry-leading secure payment gateways.

• SSL encryption protects your payment information
• PCI DSS compliant payment processing
• We never store your full credit card details
• 3D Secure authentication for added protection

All prices are displayed in your local currency based on your region. We currently support:

• USD - United States Dollar
• EUR - Euro
• GBP - British Pound
• DKK - Danish Krone

The final amount charged will be in the currency you selected at checkout. Currency conversion rates are updated daily and determined by your payment provider.

Your payment method will be authorized at the time you place your order. The charge will be processed when your order is prepared for shipment, typically within 24 hours.

If any items in your order are unavailable, we'll adjust your payment accordingly before processing the charge.

If your payment is declined, please check the following:

• Verify your card details are entered correctly
• Ensure your billing address matches your card statement
• Check that your card has sufficient funds
• Contact your bank to ensure international transactions are enabled

If you continue to experience issues, please try a different payment method or contact our customer service team at hello@essentials.com for assistance.

Refunds are processed to your original payment method within 5-10 business days after we receive your return. The time it takes for the refund to appear in your account depends on your payment provider.

For more information about our return policy, please visit our Returns page.